
MAINTAINING THE INTEGRITY OF
Customized Employment
“Everything should be as simple as possible, and no simpler.” Albert Einstein
IT WORKS
When We Work Together
At the National Customized Employment Fidelity Center (NCEFC), we believe employment success is built through strong partnerships—between individuals, service providers, employers, and systems. We help align those efforts through proven practices, shared learning, and a deep commitment to fidelity in Customized Employment.



ABOUT NCEFC
What We Do

Analyze fidelity data to understand what works and why
Share insights that strengthen employment outcomes
Advance the field through collaboration, learning, and innovation
Partner with CE leaders to explore and refine promising practices

Analyze fidelity data to understand what works and why
Share insights that strengthen employment outcomes
Advance the field through collaboration, learning, and innovation
Partner with CE leaders to explore and refine promising practices
Our Impact
NCEFC bridges the gap between intention and implementation, helping individuals with disabilities achieve meaningful, competitive employment—and helping businesses benefit from inclusive hiring.
WHAT IS
Customized Employment
Customized Employment (CE) is a flexible, individualized approach to employment for people with disabilities. It starts with discovery—uncovering a person’s strengths, interests, and ideal conditions for success—and ends with a job that works for both the employee and the employer.
Our Projects
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California SWTCIE Project (RSA-DIF)
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Customized Employment Research Project (NIDILRR- FIP)
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Iowa Blueprint for Change (RSA-DIF)
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New York SWTCIE Project (RSA- DIF)
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Virginia Education and Outreach, Partnership Development, Individualized Services and Capacity Building (RSA- DIF)
Why Fidelity Matters
Fidelity means doing Customized Employment the right way. It’s the difference between checking a box and changing a life.
When CE is implemented with fidelity:
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Individuals receive consistent, effective, and efficient support
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Employers hire with confidence
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Providers improve outcomes
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Systems can measure and replicate success
Without fidelity, CE can lose its effectiveness. That’s where NCEFC comes in—providing the structure, training, and support to keep best practices on track.